Identifying trends, developing digital applications – the T-Systems’ Innovation Center in Munich plays host to some 150 design and innovation workshops every year. The aim is to experience innovations live and so improve business processes with the latest ICT solutions.
“We aim to show companies how they benefit from digitalization,” says Dr. Stephan Verclas, Head of Innovation Management at T-Systems. “We aim to make innovation tangible.” In 2010, the Innovation Center started translating general enterprise challenges into easy-to-understand, specific digital showcases. “We develop new products, services or solutions, present them and talk to our customers about them,” says Verclas. “The feedback from the workshops then finds its way into ongoing development.” Such as into augmented reality (AR) solutions for the automotive industry. AR glasses or apps augment reality with multimedia content. Service engineers then use the products to carry out repairs. If an engineer looks at the machine through the AR glasses, the system highlights components in the direct field of view.
The AR glasses even provide 3-D animations, videos, CAD data, or text documents to walk the employee through the maintenance process step by step.
Start-up and corporation meet IT expertise
Enterprises, from small start-ups to big corporations, use the Innovation Center. Here they encounter combined IT, network and hardware expertise. Besides the customer contact with T-Systems, congresses, presentations or trade fairs also link up interested parties with visionary engineers and developers that observe trends and assess technologies. In Munich everyone finds the ideal conditions to formulate ideas together with experts or to further develop existing solutions. The Innovation Center uses agile methods such as design thinking, and technologies like 5G, Internet of Things, or cloud computing to develop new business models and prototypes. In this way, enterprises experience early on how they benefit from a solution, and can optimally tailor the prototypes to goals and requirements.
hub:raum is the Deutsche Telekom technology incubator, which works together closely with the Innovation Center. Through hub:raum, Deutsche Telekom invests in young start-ups and actively supports them in their development. The aim is to promote innovation transfer and so create new business opportunities for both parties. At the Berlin, Kraków and Tel Aviv locations, Deutsche Telekom has been collaborating with more than 200 start-ups since 2012. hub:raum focuses primarily on B2B topics in the areas of artificial intelligence, big data, smart home, Internet of Things, and robotics. Contact: Axel Menneking www.hubraum.com
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